Question 1

How do I add funds to my account balance?

Accepted Answer

You can add funds to your account balance through your Peregrine Ship account. Payments are processed securely, and after a successful transaction, the balance is automatically updated.

Question 2

What is the minimum amount I can add to my balance?

Accepted Answer

The minimum amount you can add per transaction is $100.

Question 3

Are there any fees for adding funds?

Accepted Answer

A 2.9% fee + $0.50 per transaction is applied when adding funds. This fee covers processing costs.

Question 4

What happens if my account balance is insufficient?

Accepted Answer

Orders will not be fulfilled if your account has insufficient funds. Ensure you maintain an adequate balance to cover product costs, shipping, and fulfillment services.

Question 5

What can I use my account balance for?

Accepted Answer

Your account balance can be used for:

Marketplace products: You are only charged when a product is sold and the order is fulfilled.
Custom Sourcing services: Pay for product sourcing, deposits, and final balances.
Fulfillment services: Cover shipping and fulfillment costs.

Question 6

How can I track charges to my account?

Accepted Answer

All charges are displayed in the Billing Page of your account. This includes:

Peregrine Cost: A combined total of fulfillment and shipping costs, plus the product cost (if sourced from the Marketplace).
Sourcing Costs: Deposits and final payments for custom sourcing.

You can view detailed breakdowns of these charges and download invoices directly from the Billing Page.

Question 7

What is Peregrine Cost?

Accepted Answer

Peregrine Cost is the total cost for each order, which includes:

Fulfillment cost
Shipping cost
Product cost (if sourced from the Marketplace)

Question 8

When are marketplace products charged?

Accepted Answer

Marketplace product costs are only deducted after the product is sold and the order is fulfilled, ensuring flexibility and efficient cash flow management.

Question 9

Can I download invoices for my payments and charges?

Accepted Answer

Yes, you can download detailed invoices directly from the Billing Page in your account dashboard.

Question 10

How do I ensure my orders are fulfilled without delays?

Accepted Answer

Keep a sufficient balance in your account to cover all costs associated with your orders. This ensures smooth processing and fulfillment.

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Frequently Asked Questions

What is Peregrine Ship?

What is Peregrine Ship?

What is Peregrine Ship?

What type of clients you support?

What type of clients you support?

What type of clients you support?

Do i need to purchase inventory to start?

Do i need to purchase inventory to start?

Do i need to purchase inventory to start?

How does Peregrine Ship fulfillment work?

How does Peregrine Ship fulfillment work?

How does Peregrine Ship fulfillment work?

Will customers know the package came from China?

Will customers know the package came from China?

Will customers know the package came from China?

Source Direct. Ship In Days.

Source Direct. Ship In Days.

Source Direct. Ship In Days.