Sync your Shopify orders into Peregrine

Once your store is connected, new orders import on their own. Sync Backorders is for the ones that came before that: orders placed on Shopify before you connected, or while imports were paused. It runs in three steps from the My Stores page.

Step 1: Open Sync Backorders

Go to My Stores. Each connected store card has its own Sync Backorders button, and there is one in the top right that lets you pick the store first.

Step 2: Choose which orders to import

Peregrine lists the orders it can still import, with the date, customer, item count and value. They all come preselected, so usually you go straight to Review import.

Step 3: Review and import

The last step confirms the count and the total before anything moves. Press import, and the orders land in Orders and route to fulfillment like any new order.

Common questions

Will this duplicate orders I already have?

No. Orders already in Peregrine are filtered out of the list entirely, so there is nothing to double-import.

Which orders can be imported?

Unfulfilled Shopify orders. Anything you already fulfilled yourself is not listed, since there is nothing left for us to ship.

Why is an order missing from the list?

It is either already fulfilled, already in Peregrine, or outside the selected date range. Widen the range at the top right of the list before assuming it cannot be imported.

Do I have to run this every time?

No. Once the store is connected, new orders import on their own. Use this for the first import after connecting, and any time imports were paused.

What does the order value in dollars mean next to the Shopify total?

Your Shopify total is in your store currency. The order value is the same order converted, so you can compare orders from different stores and currencies on one screen.

Next: keep your catalog current

Make sure your products are in Peregrine too. Sync your Shopify products.