Support & Troubleshooting

Support & Troubleshooting

Contact support, status page, and common issue fixes.

All Getting Started Store Integrations Products & Sourcing Inventory & Inbound Orders & Fulfillment Shipping & Tracking Billing & Payments Returns & Replacements Affiliate Program Support & Troubleshooting

How to contact Peregrine support

WhatsApp, email, and submit-request form.

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Common Shopify sync issues and fixes

Most common Shopify problems and resolutions.

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Common payment / top-up issues

When top-ups fail and how to fix them.

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Peregrine status page: what to check when something feels broken

Where to confirm if there's an outage.

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